Build PillarSupport
Ongoing Support & Optimisation
Proactive monitoring, iteration, and continuous feature delivery.
Overview
Shipping is just the beginning. Our ongoing support retainers give you direct access to our senior engineering team for proactive monitoring, model accuracy tuning, security updates, and iterative feature development.
Key Business Outcomes
- 24/7 uptime monitoring & rapid incident response
- Continuous model tuning & prompt optimization
- Regular security patches & dependency updates
- Dedicated monthly engineering hours for new features
Core Scope
What We Deliver
01
Monthly Performance & Evals Review
Reporting on system latency, API costs, model accuracy, and user usage.
02
Priority Feature Backlog Execution
Continuous delivery of new feature requests and UI enhancements.
Technology & Infrastructure
Vercel MonitoringSentryPostHogGitHub ActionsDatadog
Service Details
Frequently Asked Questions
Is an ongoing support retainer required after a build?
No, it is completely optional. We deliver full documentation and source code so your team can maintain the build independently if preferred.
LET'S BUILD
SOMETHING
REAL.
Book a free 30-minute strategy call. No pitch decks, no pressure — just an honest conversation about what's possible.